Manara is a social impact startup whose mission is to unlock the human potential of the Middle East & North Africa, uplifting the region's economy and diversifying the global tech sector. We focus especially on Palestine and women. We are experienced founders, operators, and technologists with leading investors (including Reid Hoffman, Jessica Livingston, Stripe, Y Combinator, Seedcamp) and advisers from companies in similar spaces (Andela, Lambda School, and Honeypot).

This region has a rapidly growing population and a highly educated, diverse population. But nobody has cracked the puzzle of employment: college graduates face the highest youth unemployment in the world. Women are particularly impacted: in Palestine, 52% of computer science students are women, but 83% of them are unemployed. We run an entirely remote solution to identify the top talent, familiarize them with interviewing approaches, vet them, and find them amazing jobs (whether remote or on-site). It works: at Google 71% of our referrals in our last batch were hired.

We don’t stop at job placement. Our vision is to build the top tech talent community in this region and support them at each stage in their lifecycle: how to get a promotion, become a manager, be the first woman engineer on a team, etc. The community is driven by a tech product that facilitates connection, shared learning, and motivation.

YOUR ROLE

To achieve our ambitious mission, we are seeking Chief of Staff who will closely support our CEO & CTO with a wide range of projects. At the beginning, about 50% of your role would be non-glamorous operational tasks (e.g., running payroll, sending out invoices, and being an executive assistant) and 50% operational & strategic (e.g., selecting and implementing a new CRM for our business, designing & piloting our first service for our alumni community, etc). Over time, you would scale yourself by automating as much as possible and hiring individuals from low-cost countries (e.g., Palestine) to run the repetitive tasks that can't be automated.

This role is fantastic for someone who aims to launch a social impact startup in the future and wants to learn by shadowing a CEO. It's an excellent stepping stone... after 1 year, if a role opens up on another team, you could step into it (ideally at a managerial or director level). It requires someone who is both humble AND ambitious, strategic AND efficient at executing quickly in lots of different areas.

YOUR QUALIFICATIONS

Note: Diverse candidates often screen themselves out of job applications if they don’t have all the qualifications. Please apply if you’re excited about the role - we’d love to see your application!

  • Ownership & execution: You deliver so much that people consistently wonder how you did it. You are efficient and and on deadline. You provide status updates or get unblocked. You take ownership and get a lot done independently. You execute a variety of tasks with high reliability and few errors. You track & follow up on details. You can think on your own when something out of the box happens and you can problem solve complex issues without the need for close supervision.
  • Operations excellence with technical savviness: You can figure out how to create processes & efficiencies & excellent experiences where none existed. You work with engineers effectively to build tools, or find and manage vendor relationships yourself.
  • Strategy: You function well in areas of ambiguity. You can figure out what to prioritize when resources are limited. You keep an eye out for competition & inspiration.
  • Collaboration: You can work effectively with other people at Manara. You roll up your sleeves to support a team member when needed.
  • Trustworthiness: You have high integrity and you respect confidentiality, you can be trusted with fiduciary tasks, managing money, and ensuring transparency throughout the process.
  • English: You can write in nearly perfect English, and communicate fluently orally.

Knock our socks off:

  • MENA expertise and/or passion for our mission: You speak Arabic or are familiar with the Middle East & North Africa, or have other reasons to be passionate about our mission
  • Remote: You have experience working on effective remote teams & thrive in such environments. You work well across time zones (e.g., you communicate effectively via asynchronous oral & verbal channels).

LOCATION

We are a fully remote team, so you can be located anywhere. You will be required to overlap with our team from 8am-1pm California time each day Monday-Thursday.